Privacy Policy

Privacy Policy
Effective Date: 4/15/2025

1. Introduction
Welcome to Echodesk.ai ("Company," "we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our CRM and Voice AI software, or interact with us in any way.

2. Information We Collect
We may collect and process the following types of information:

• Personal Information: Name, email address, phone number, business details, and any other details you provide when signing up, filling out forms, or contacting us.
• Account & Usage Data: Login credentials, preferences, and interactions with our software.
• Automated Data: IP address, browser type, pages visited, and other analytics collected through cookies and tracking technologies.
• Communication Data: Messages, inquiries, and feedback you provide when interacting with us.

3. How We Use Your Information
We use the collected data to:

• Provide and enhance our CRM and Voice AI software services.
• Respond to inquiries and communicate with you regarding services and updates.
• Improve our platform’s performance and customer experience.
• Send promotional emails, product updates, and special offers (you may opt out at any time).
• Ensure compliance with legal and regulatory obligations.

4. How We Share Your Information
We do not sell or rent your personal information. However, we may share your data with:

• Service Providers: Third-party vendors assisting in software development, marketing, or customer support.
• Legal Authorities: If required by law, court order, or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Cookies & Tracking Technologies
Our website and software use cookies and analytics tools (such as Google Analytics) to enhance user experience. You can manage cookie preferences through your browser settings.

6. Data Security
We implement appropriate security measures to protect your data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights & Choices
Depending on your location, you may have rights to:

• Access, update, or delete your personal information.
• Opt out of marketing communications.
• Restrict or object to certain data processing.

To exercise your rights, contact us at [Insert Contact Email].

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: Echodesk.ai
32 Jackson St. newnan GA
help@echodesk.ai